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Appointmentscircled_day

We offer some pre-bookable appointments that are offered on a 'named doctor' basis and these are available to book upto 2 weeks in advance.

Appointments on the day (offered with any doctor) can be made by telephoning the reception desk at the surgery from 08:30 onwards.

We advise that you ring as early as possible to ensure that you get an appointment time of your choice. If you are unable to book an appointment and feel that your condition is urgent and cannot wait until the next morning then you can come to the surgery as an 'extra' patient. You should come in around 11:00 and be prepared to see any available GP . We do not see any patients without an appointment during the evening surgery.

We are unable to book more than one appointment per family per day. This policy has enabled us to make more appointments available for all of our patients.  Please also note we only take telephone bookings and are unable to book appointments at the reception desk (this has been decided by our Patient Participation Group members).

Children with 'Open Access' to the local hospital should be brought into the surgery for assessment rather than attending hospital if they are unwell.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Telephone Appointments and Advice

If you would rather have a Telephone appointment please ask the reception staff about this. These appointments (5 minutes) are offered for the morning only and the call back from the doctor can be between 12:00 - 13:00.

You can speak to a doctor on any weekday for medical advice from 12:00 - 12:30 pm. The doctors do not take telephone calls at any other time unless it is urgent.

Our practice nurse is also available to take calls and advise on Monday, Tuesday and Wednesday mornings between 10:00 - 10:30 and afternoons between 17:00 - 17:30.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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